When was the last time the computer was working fine?.In order that I may provide you with an accurate solution, I will need a few more details. I reviewed your post and I understand that you are facing issues with the USB ports on your computer.ĭon’t worry, I assure you I will try my best to get this sorted.Īwesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Thank you for posting your query on this forum, it's a great place to find answers. I've spent an entire day looking for something for the love of god someone please help me with this It's like the usb drivers are just gone and I can't find anywhere to reinstall them.
I have tried literally every single thing I could find on the internet like deleting it and restarting my computer, using both hp and windows updating and trouble shooting thing, checking for driver updates on both hp and intel websites, updating the bios, restoring my computer to a time where it did work, turning off fast start up in windows, stared it down, everything. When I tried to automatically search for updates to it, it tells me that it could not find drivers for the device.
#Windows 7 usb controller driver not found serial
So I have a Hp Pavilion Notebook s/n: Īnd out of nowhere my usb ports all just stopped working and when I went to update or reinstall the device drivers as every single help forum tells you to do, I noticed that I do not have the 'Universal Serial Bus Controller Driver' tree in device manger at all, it's not hidden or anything it's just gone and instead I found under 'Other Devices' something called 'USB xHCI Compliant Host Controller' with an error sign on it and when I double click it it says "(code 28) Drivers are not installed" and also "There are no compatible drivers for this device".